If your DSTV experience is interrupted by Error E16-4, E18-4, E30-4 or E32-4 then this brief guide will teach you how to easily clear the error code.
Easy steps to clear DSTV E16-4, E18-4, E30-4 and E32-4 error codes
Easy steps to clear DSTV E16-4, E18-4, E30-4 and E32-4 error codes
- Ensure your DSTV is on and tuned to Channel 154
- On your phone or PC, visit http://eazy.dstv.com/clear-error-code
- You could optionally Sign in by clicking on Service at the top then click Sign in at the top right corner
- If you wish to Sign in then you sign in with the Phone Number / Surname associated with your DSTV account and the Smart Card Number (You can find this on your DSTV SmartCard; a card which is inserted at the front of your DSTV)
- Now, on the clear error codes screen, input your SmartCard Number (or select it from the drop-down if you're Signed in)
- Select the Error code you wish to clear from the dropdown
- Enter the image verification code (to prove you're human)
- Click on Clear error code
- If the error code was successfully cleared then you should get a success prompt.
